Ida P. Mack believes her success stems from her genuine passion for improving processes and solving problems. While carefully carrying out her multifaceted roles, she is constantly looking for ways to enhance scenarios and assignments as well as increase efficiency. As the celebrated founder of the LuminEssence Consulting Group in Llano, California, Ms. Mack works with clients to offer her insights and strives to empower people to perform at their highest levels.
Dedicated to her own advancement through professional development and education throughout her career, Ms. Mack holds multiple credentials and certifications in addition to her formal degrees. In 2000, she graduated from California State University, Dominguez Hills, with a Bachelor of Arts in psychology and African studies. In 2007, her continuing studies earned her a Master of Business Administration from the University of Phoenix, and in 2011, she graduated from the Keller Graduate School of Management at DeVry University with a master’s degree in accounting and financial management. Outside of academia, Ms. Mack became a certified Scrum master through the Scrum Alliance in 2017 and earned a Lean Six Sigma black belt from the Six Sigma Global Institute in 2019. In 2023, she continued to pursue professional certifications through LinkedIn and became both a certified professional in Agile team facilitation and a certified professional in Agile coaching with ICAgile.
With more than a decade of varied and impressive professional experience to her credit, Ms. Mack spent three years working in the pharmaceutical industry as a program manager, where she was focused on improving processes across international sites. Among the issues she noticed, she recognized deficits in certain areas of problem-solving and process improvements related to business architecture. Technology in the market changes so rapidly that Ms. Mack has witnessed companies struggle to keep up with modern upgrades. From 2014 to 2016, she garnered experience as an efficiency expert with Sure Haven Inc., after which she became a technical operations analyst and consultant for Warner Bros. Entertainment. In 2017, she worked for Contra Costa County as a senior project management consultant, and from 2017 to 2018, she was the director of PMO for Xytech Systems. Returning to Warner Bros. Entertainment, Ms. Mack was a senior project management consultant and then contributed to the Sigue Corporation as an information technology project manager. After a year as a senior business analyst consultant with The Walt Disney Company in 2019, she accepted a position as a senior global manufacturing program manager with Kite Pharma, where she remained until 2024. Outside of her primary roles, she has contributed her talents as a project manager and strategy consultant with the Taproot Foundation, a nonprofit that engages design, marketing, information technology, and strategic management professionals to volunteer with social change organizations.
Among her numerous professional achievements, Ms. Mack is proud of writing her book, which she regards as the culmination of her experiences in various industries. Titled “Escaping the Hamster Wheel: A Disruptive Approach to Solutioning Complex Business Problems,” the book represents about 20 years of her work. Moreover, she is the creator of the TAAP© Approach, through which she seeks to empower companies to transform their mindsets for the better. Through her writing and creative endeavors, Ms. Mack looks forward to the next chapter in her career.
In the future, Ms. Mack plans to continue reaching new heights as the founder of the LuminEssence Consulting Group as part of her desire to steadily follow her heart and pursue her passions. She will perennially push new and impactful ways to make a difference, improve the efficiency of industries across many sectors, and emphasize the importance of speaking against what she believes is wrong or unjust. Through her steadfast determination to never conform to the status quo, she has learned the importance of transcending expectations.
