Deepti Dheer has built a career defined by innovation, resilience and an ability to thrive at the intersection of technology, business and customer experience. As a product manager at Intuit Inc., she leads initiatives in artificial intelligence-driven solutions, product management and go-to-market strategy. Her work has advanced hyper-personalized customer journeys, developed recommendation systems, streamlined lead management and improved conversational experiences for TurboTax users, ensuring that Intuit delivers seamless and practical solutions to its diverse customer base.
Ms. Dheer’s academic background provided the foundation for this success. She earned a Master of Business Administration in product management from Stanford Continuing Studies at Stanford University and a Master of Business Administration in data analysis, insight strategy and consulting from the University of San Francisco. She previously completed a Bachelor of Technology in electronics and communications at Kurukshetra University, where her interest in combining technical knowledge with practical problem-solving first took shape. In addition, she holds certification from the International Software Testing Qualifications Board, reflecting her commitment to technical rigor and high professional standards.
In her current role, Ms. Dheer has been instrumental in advancing projects that align technical innovation with customer needs. She has overseen the design of hyper-personalized customer experiences, refined systems that simplify tax processes and championed artificial intelligence applications that provide practical benefits to consumers and businesses alike. Her leadership demonstrates her ability to translate complex technology into solutions that are accessible and valuable.
Earlier at Intuit, Ms. Dheer’s adaptability was tested during a time of significant organizational change. Within her first year, she worked under multiple managers and embraced shifting priorities with resilience. Her strong performance earned her a promotion, along with recognition through multiple Spotlight Awards and the Innovator’s Award. Among her achievements was the creation of a referral program for TurboTax that generated high referral rates, boosted revenue and became a versatile model used across Credit Karma and QuickBooks. The program, which also supported influencer partnerships and loyalty initiatives, highlighted her capacity to design frameworks with lasting impact.
Before joining Intuit, Ms. Dheer developed her expertise as a product manager at NetApp, where she refined her understanding of strategic planning and product development within the technology sector. Her earlier experience at Sears Holdings included co-founding Sears Global Technology, later known as Parker Digital. As one of the organization’s earliest employees, she was central to its growth, managing responsibilities that spanned sales training, account management, marketing, human resources and finance. Colleagues and co-founders praised her versatility, and she considers this experience a career highlight for its role in creating jobs and opportunities for others.
Ms. Dheer’s professional journey began with roles as a software engineer at Siemens and later as an associate product manager at Arsys Infosolutions, where she gained early exposure to product design and implementation. She also expanded her influence as a guest lecturer at the University of San Francisco, offering insights to students preparing for careers in technology and business.
Ms. Dheer is an active member of professional organizations that keep her connected to broader industry networks, including the Stanford Technology Ventures Program, the Stanford Alumni Association, Net Impact and The Malloy Group at the University of San Francisco. These affiliations reinforce her dedication to lifelong learning and collaborative problem-solving.
Beyond her professional life, Ms. Dheer is committed to civic engagement as a blood donor with the American National Red Cross. She is passionate about travel, having explored dozens of countries and much of Europe on extensive road trips with her husband. Her interests also include cooking, gardening, teaching English to underprivileged children and building startups that apply artificial intelligence within the travel sector.
Looking to the future, Ms. Dheer aspires to continue creating products that positively impact customers while guiding the next generation of technology leaders. She hopes to inspire future product managers to blend technical knowledge with social responsibility, and she envisions one day balancing professional accomplishments with personal fulfillment by opening a café, engaging in farming and dedicating time to writing.