With a leadership style rooted in collaboration and results, Lorna Sebring works as a customer solutions consultant at Fastenal Company, bringing deep experience in sales strategy, team development, and client engagement to her role. She partners closely with customers to identify operational needs and deliver tailored solutions that support efficiency and long-term growth. Within the organization, she is widely respected for her commitment to people development, having helped advance numerous colleagues into expanded roles through mentorship, advocacy, and hands-on coaching. Her ability to balance business performance with genuine investment in others has become a defining element of her professional identity.
Ms. Sebring’s educational background provided the foundation for her success in leadership, sales, and customer relations. She earned a bachelor’s degree in retail, marketing, and management from Johnson and Wales University. She also completed an Associate of Applied Science in fashion merchandising at the same institution, gaining practical insight into inventory management, brand positioning, and market trends. Further expanding her global perspective, she obtained a certification in fashion merchandising from the Paris Fashion Institute in France. Together, these academic experiences sharpened her analytical thinking and creative problem-solving skills, both of which continue to inform her approach to client solutions and team leadership.
Ms. Sebring’s professional contributions have been formally recognized through Fastenal Company’s President’s Club Award, an honor that reflects sustained excellence in performance, leadership, and customer service. While appreciative of recognition, she remains motivated by the daily opportunity to support clients, strengthen teams, and foster an inclusive workplace culture.
Ms. Sebring’s professional journey at Fastenal reflects steady growth through increasingly complex responsibilities. She advanced through the organization, focusing on developing sales strategies, strengthening customer relationships, and building high-performing teams. Her early leadership experience included managing diverse sales operations and guiding team members through performance challenges and career transitions. Over time, she became known for cultivating environments where accountability and encouragement coexist, empowering individuals to reach their potential while meeting organizational objectives.
In a senior sales leadership capacity, Ms. Sebring played a key role in shaping regional sales performance and mentoring future leaders. She worked closely with sales professionals to refine consultative selling practices, align customer needs with operational solutions, and reinforce the importance of long-term partnerships. Her influence extended beyond metrics, contributing to a culture in which learning, adaptability, and mutual support were valued. Many of the individuals she mentored during this period went on to assume leadership roles themselves, a point of pride she considers among her most meaningful accomplishments.
Ms. Sebring later transitioned into a role focused on broader customer engagement, serving as a district sales specialist. In this position, she supported multiple territories, collaborating with teams to expand market presence and address complex customer challenges. Her ability to analyze operational gaps and recommend scalable solutions strengthened customer confidence and reinforced Fastenal’s reputation as a trusted partner.
In addition to her corporate responsibilities, Ms. Sebring is actively involved in civic and community-based initiatives. She is the founder of Fierce, an endeavor centered on mentorship, empowerment, and advocacy. Through this work, she supports individuals seeking confidence, direction, and encouragement in their personal and professional lives. Her commitment to service also includes her role as board treasurer for the Dance LAB PAC Booster Club, where she oversees financial stewardship and supports programming that benefits young performers and their families. In addition, she has volunteered with humanitarian initiatives focused on addressing global food insecurity, reflecting her desire to contribute to causes that extend beyond her immediate community.
Looking ahead, Ms. Sebring is focused on expanding her leadership impact within Fastenal by pursuing opportunities to oversee customer solutions consultant teams. She remains committed to mentoring colleagues, sharing innovative ideas, and contributing to an organizational culture that values growth, integrity, and collaboration. Her career reflects a consistent dedication to empowering others while delivering meaningful results for customers and the company she proudly serves.