Daphne Thompson has dedicated more than two decades to building her career as an expert in financial technology. Since 2001, she has excelled as a senior product analyst specialist at FIS, where her contributions have significantly impacted the company’s success and reputation in the industry. One of her most notable achievements has been her role in ensuring that FIS’s software receives annual certification from SWIFT, a responsibility she has held for the past decade. Under Ms. Thompson’s leadership, FIS has maintained an exceptional 17-year streak of certification, a milestone that remains unmatched by any other product in the industry. This accomplishment highlights her expertise and leadership.
Ms. Thompson’s educational background includes college coursework at the University of South Alabama, where she developed the analytical skills that have become central to her role at FIS. The coursework helped her build a strong foundation in corporate actions, which she has applied throughout her career. Additionally, she is a proud member of Mu Alpha Theta, a national honor society for high school and two-year college students who excel in mathematics.
Beyond her professional achievements, Ms. Thompson is deeply involved in her community. She actively volunteers at the Lovelady Center and the Crisis Center in Birmingham, Alabama, providing support to individuals and families in need. She attributes her success to the work ethic she inherited from her mother, along with her relentless drive to deliver exceptional results for FIS. In her personal life, Ms. Thompson is a devoted mother to one son and enjoys spending time with her family. She finds creative outlets through hobbies such as raising cats, decorating, remodeling, and crafting.
Looking to the future, Ms. Thompson is excited about the potential to continue improving the software that FIS provides. In the short term, she aims to address the issues that arose with previous versions of the software and enhance the user experience for clients. She is particularly eager to help develop a new iteration of the software that takes a different approach to the current model. With many innovative ideas in mind, she hopes to inspire her colleagues to think outside the box and embrace new perspectives on how to improve the software and the client relationships it supports.
Alongside her professional aspirations, Ms. Thompson is focused on personal growth. She is currently working on remodeling her home, with plans to begin landscaping soon. She envisions creating a special space within her home where she can meet with God, allowing this space to serve as a place of spiritual reflection and connection. If this space brings others to her home for similar experiences, she is open to it, allowing divine guidance to shape the outcome of her efforts.